Frequently asked questions.

We offer a full range of childcare solutions including:

• Full-Time Nannies — 35+ guaranteed hours per week
• Part-Time Nannies — 25–34 hours per week (tiered options available)
• Nanny Shares — shared care between two families
• Temporary Nannies — short-term and project-based care
• On-Call Nannies & Babysitters — flexible backup care via membership
• Baby Night Nurses / Postpartum Doulas — overnight newborn care

In addition to nanny placements, we also provide specialty searches for Household Managers, Personal Assistants, Housekeepers, and Private Educators or Tutors.

Yes, we offer part-time nanny placements — however, we do require a minimum of 30 guaranteed hours per week for long-term placements.

This policy reflects our commitment to working with career nannies and professional childcare providers, who generally seek positions of 30 hours or more. Offering 30+ hours per week attracts highly qualified candidates and promotes long-term placements marked by reliability, professionalism, and consistency.

If your childcare needs are below 30 hours per week, we recommend our On-Call Sitter Membership for flexible, vetted coverage whenever you need it.

Yes! While our primary focus is on long-term placements, we understand that life doesn't always go according to plan.

We offer a complimentary On-Call Sitter Membership (a $2,500 value) to families during their first year after hiring a long-term nanny through our agency. This membership gives you access to trusted, vetted caregivers for:

• Date nights and special occasions
• Unexpected circumstances — such as when your regular nanny is sick or unavailable
• Last-minute backup care needs

Our On-Call Sitter Membership is designed to give you peace of mind and flexible support when you need it most.

Nanny compensation depends on several factors including professional experience, credentials, number of children, and the scope of responsibilities. In today's Denver market, most caregivers typically request $25–$35 per hour.

Factors that influence rate:

• Professional Experience — nannies with more experience typically command higher rates
• Credentials & Certifications — specialized education or training may affect compensation
• Number of Children — rates may vary based on how many children are in the nanny's care
• Duties & Responsibilities — additional tasks like driving, tutoring, or housekeeping can influence the rate

Our agency works closely with you to find a caregiver whose qualifications align with your needs and budget. You can also use our fee calculator to estimate your placement fee based on hourly rate and hours.

We charge a non-refundable $350 Search Initiation Fee for nanny placements. This covers your initial consultation, job description creation, and the first round of candidate sourcing. Searches cannot begin until this fee has been paid and the Agency Contract has been signed.

For On-Call Sitter Services, there is a non-refundable $150 application fee plus an annual membership fee, which provides unlimited access to vetted on-call sitters for 52 weeks.

Our fee structure has three components:

• Search Initiation Fee ($350) — due upon signing the agreement. Covers the initial consultation, job description, and first round of sourcing. Non-refundable.
• Progress Fee ($1,000) — collected 45 days into the process to continue sourcing, interviews, background screenings, and support. Non-refundable and credited toward the final placement fee.
• Final Placement Fee — due once you've selected your nanny, prior to their start date. Based on the nanny's annual salary using our percentage-based or flat-rate structure. The $1,000 Progress Fee is deducted from this total.

Visit our Fees page for the full breakdown and to use our interactive cost calculator.

Placement fees are non-refundable, earned in full, and due once a candidate accepts an offer or begins work — whichever occurs first. By hiring a candidate referred by our agency, the client agrees to the terms of the placement agreement, even if a signed copy was not returned.

If a client changes the type of placement within the first year that results in a higher referral fee, the client is responsible for informing us and paying the additional amount per our fee schedule.

Once the placement is finalized, the fee is due no later than the nanny's start date. If payment is not received in a timely manner, the client's provided credit card will be charged. Any costs associated with collections or declined payments will also be the client's responsibility. Clients are required to keep a valid payment method on file at all times.

We partner with TruDiligence, a highly reputable screening company based in Colorado, to conduct our comprehensive vetting process. Our screening includes:

• National Criminal Background Check — thorough review of criminal history across all 50 states
• County & Statewide Criminal Database Checks
• National Sex Offender Registry Check
• Child Abuse & Neglect Record Check
• Driving Record Check — especially important if driving is part of the role
• Identity Confirmation & SSN Verification
• FCRA Compliance
• Reference & Employment Verification
• Internet Presence Check
• OFAC Check

Only candidates who pass every check are introduced to families.

Absolutely — the safety of your family is our top priority. All nannies are required to have current CPR and first aid certification before they begin working with your family.

In situations where a nanny is not yet certified, we take proactive steps to assist them in obtaining this credential before their start date. We understand the vital importance of having a caregiver who can respond effectively in emergencies, and we work diligently to ensure every nanny meets this requirement.

Our nannies have diverse qualifications and backgrounds, including:

• Early Childhood Education degrees or coursework
• Social work experience
• Extensive professional caregiving experience (minimum 3 years required)
• Certifications as Doulas or Newborn Care Specialists
• Special needs care experience
• Bilingual caregivers (Spanish and other languages available)

We tailor every match to your family's unique needs, ensuring the caregiver has the right experience for your children's age group, temperament, and any special requirements. We do not simply match on paper — our coordinators personally assess fit before making introductions.

1. Parent Application — Complete our Parent Application to provide details about your family's needs, schedule, and preferences.
2. Agency Contract & Search Initiation Fee ($350) — After receiving your application, we send you our Agency Contract and fee invoice to get started.
3. Job Post Creation — We craft a tailored job post based on your application, ensuring it reflects your expectations and household culture.
4. Candidate Review & Interviews — We identify promising candidates, share their background information, and coordinate interviews between the candidate and your family.
5. Progress Fee ($1,000) — Collected 45 days into the process to continue sourcing and support. Credited toward the final fee.
6. Nanny Offer Letter / Agreement — When you find the right fit, we assist in creating a formal Offer Letter and Work Agreement.
7. Final Placement Fee — Due once you've selected your nanny, prior to their official start date.

Absolutely — personalized matching is at the heart of what we do. Here's how we ensure the best fit:

• Parent Application — You complete a detailed form covering your family's schedule, parenting philosophy, children's ages and personalities, and specific care requirements.
• Personalized Matching — Our placement coordinators use this information to hand-select candidates who align with your unique requirements — not just on paper, but in personality and values too.
• Ongoing Support — We support you throughout the interview and trial process to help you make a fully informed hiring decision.

Our commitment is to foster a nurturing, lasting partnership that meets both your practical needs and your family's values.

When parents hire a nanny through our agency, we offer the option to use GTM Payroll Services for managing your nanny's payroll needs.

GTM will handle:

• Payroll processing and direct deposit
• Tax calculations and withholdings
• Federal and state compliance
• Workers' compensation guidance
• Ongoing payroll support

Using a professional payroll service like GTM ensures you stay compliant with household employer tax laws, protect your nanny's rights, and avoid costly penalties. It's highly recommended for families hiring a nanny for the first time.

We're here beyond just the placement. Our support resources include:

• Free E-Book — Access our free guide, "Hiring and Managing Your Dream Nanny," on the Hiring Guides page. We also offer a full 8-guide bundle covering everything from legal hiring to pay and longevity.
• Agency Blog — Regularly updated articles and advice for both families and nannies.
• Social Media — Follow us on Instagram, Facebook, and YouTube for updates, tips, and childcare content.
• GTM Payroll Partnership — Referral to a trusted household payroll service to keep you compliant.
• Email & Online Support — Reach us at contact@cherrycreeknanny.com or text 720-790-6117 for personalized assistance.

We're here to support you every step of the way, even after placement:

• Placement Guarantee — We offer a replacement guarantee (up to 4 months for full-time placements) covering situations where the nanny leaves or either party is dissatisfied.
• Ongoing Support — Our team actively assists in resolving disputes and aims for fair, constructive resolutions for both families and nannies.
• Backup Childcare — Members with On-Call Sitter access have immediate vetted backup care available when their regular nanny is unexpectedly unavailable.
• Replacement Process — If a replacement is needed, we restart the search at no additional placement fee within the guarantee period.

Our priority is your family's stability and satisfaction — and we remain your partner long after the placement is complete.